Frequently Asked Questions

For standard airport transfers, 24–48 hours notice is ideal. For weddings, multi-vehicle corporate events, cruise port transfers, and stadium outings, we recommend booking 1–4 weeks ahead to guarantee your preferred vehicle. For same-day airport rides, call us directly at (786) 848-6422 and we will do everything we can to accommodate you.

You can book online through our secure reservation portal at book.mylimobiz.com/v4/nationwidelog, call us at (786) 848-6422, or email [email protected]. When booking, please have your pickup address, destination, date, time, number of passengers, and any special requests ready. Use promo code RIDE10 for 10% off your first booking.

Yes. We monitor every flight in real time using live flight data. If your flight is delayed, diverted, or arrives early, your chauffeur adjusts the pickup time automatically — at no additional charge. You will never pay a waiting fee for delays caused by the airline.

Standard airport transfers and point-to-point rides: cancel at least 2 hours before pickup at no charge. Bookings of 3 or more hours that require a 50% deposit: the deposit becomes non-refundable 48 hours before the start time. Larger vehicles (Sprinter, multi-vehicle events): require 3 days' notice for a full refund. Cancellations inside these windows may be charged up to the full trip fare. Call (786) 848-6422 or email [email protected] for reservation-specific details.

Absolutely. Round-trip bookings are available for airport transfers, cruise port transfers, corporate trips, and events. Simply specify both legs when you reserve, and the same standard of service applies to every pickup. Round trips can be booked together or managed as two separate reservations.

Yes. Our hourly as-directed service is designed for multi-stop itineraries — corporate roadshows, shopping days, medical appointments, or any day that requires a dedicated vehicle. Your chauffeur stays with you for as long as you need. Hourly service is available in all five of our markets: Fort Lauderdale, Miami, West Palm Beach, Atlanta, and New York City.

Yes. We coordinate multi-vehicle fleets for corporate groups, weddings, large events, and conference shuttles. Sprinter vans seat up to 14 passengers; Cadillac Escalade ESVs seat 6; Mercedes-Benz S-Class sedans seat 3. Mix vehicle types to accommodate groups of any size. Contact us directly for fleet pricing and logistics.

Yes — use promo code RIDE10 at booking to save 10% on your total reservation. The code applies to all vehicle types, all service types, and all of our markets. Mention it when booking online at book.mylimobiz.com/v4/nationwidelog or quote it when calling (786) 848-6422. One use per reservation.

Yes — FLL is our home airport. We provide arrivals and departures service at all terminals daily, around the clock. Our chauffeurs track your flight, meet you curbside or at baggage claim, and have your vehicle ready. We also service the FLL FBOs: Signature Aviation, Sheltair, and Landmark Aviation for private aircraft.

Yes. We provide luxury black car service to and from MIA for all terminals, airlines, and flight times. MIA is one of the busiest airports in the US, and our Miami chauffeurs know every terminal shortcut and pickup zone. We also service Opa-locka Executive Airport (OPF) and Miami Executive Airport (TMB) for private aviation clients.

Yes. We serve all three major New York-area airports: John F. Kennedy International (JFK), LaGuardia (LGA), and Newark Liberty International (EWR). We also service Teterboro Airport (TEB) — New York's primary private FBO hub — including Signature Aviation TEB, Million Air TEB, and Atlantic Aviation TEB.

Yes. We provide executive black car service to and from ATL for all concourses, 24/7. Hartsfield-Jackson is the world's busiest airport, and our Atlanta chauffeurs navigate it daily. We also service Peachtree-DeKalb Airport (PDK) — Atlanta's primary general aviation hub — including Epps Aviation, Signature Aviation PDK, and Atlantic Aviation.

After booking, you receive a confirmation with your chauffeur's contact information. Your driver monitors your flight and is on-site 15 minutes before your scheduled arrival. For domestic arrivals, your chauffeur meets you at the arrivals curb or inside at baggage claim — your preference. For international arrivals, we meet you after customs clearance. You will never wait at the curb wondering where your ride is.

Yes — private FBO service is a core part of what we do. We provide tarmac-side and FBO lobby service at Signature Aviation (all markets), Sheltair FLL, Sheltair PBI, Epps Aviation PDK, Million Air TEB, Atlantic Aviation (ATL, TEB), Banyan Air Service Fort Lauderdale, and all other major FBOs across Fort Lauderdale, Miami, West Palm Beach, Atlanta, and New York City.

Yes. Port Everglades in Fort Lauderdale is the world's third-busiest cruise port, and we provide pre-cruise hotel-to-pier and post-cruise pier-to-hotel transfers for all terminals and all cruise lines — including Carnival, Royal Caribbean, Norwegian, Celebrity, and Holland America. We are headquartered minutes from Port Everglades, making us the fastest and most reliable option for FLL-area cruise transfers.

Yes. PortMiami — the Cruise Capital of the World — is a key service area for Opulent Transport. We handle pre-cruise and post-cruise transfers for all terminals and cruise lines sailing from Miami, including MSC, Royal Caribbean, Carnival, Disney, Norwegian, and Celebrity. We also coordinate hotel-to-pier timing on embarkation mornings to ensure you arrive stress-free.

Yes — pier-to-airport transfers are one of the most common bookings we handle. We service Port Everglades to FLL or MIA, PortMiami to MIA or FLL, Manhattan Cruise Terminal to JFK, LGA, or EWR, and Brooklyn Cruise Terminal to any NYC-area airport. We track your disembarkation time and are curbside when you clear customs.

Pricing depends on the vehicle type, distance, and service type. A one-way airport transfer in a Mercedes-Benz S-Class typically starts at competitive market rates. Cadillac Escalade ESV and Sprinter van pricing varies accordingly. We do not use surge pricing — your quoted price is your final price. Get an exact quote by booking online or calling (786) 848-6422. Use promo code RIDE10 for 10% off.

No. Unlike rideshare apps, Opulent Transport does not use surge pricing. The price you are quoted at booking is the price you pay — whether it is Super Bowl Sunday, New Year's Eve, or a sold-out Florida Panthers game. This predictability is one of the reasons corporate clients and frequent travelers choose us over rideshare alternatives.

We accept all major credit and debit cards — Visa, Mastercard, American Express, and Discover. The card used to secure your reservation must be presented to the chauffeur at pickup for final authorization. A temporary authorization hold may be placed on your card within 36 hours of your scheduled ride to verify funds availability. Corporate accounts can be established for consolidated invoiced billing — contact [email protected] to set one up.

Gratuity is not automatically included in our quoted fares. Our chauffeurs provide exceptional service and gratuity is always appreciated, though never required. If you would like to add gratuity at the time of booking, you are welcome to — or you may tip your chauffeur directly.

Complimentary wait periods are built into every booking: International airport arrivals — 60 minutes (from wheels-down, to allow for customs and baggage). Domestic arrivals — 30 minutes. Cruise port pickups — 30 minutes. FBO / private aviation — 30 minutes. Hotels and all other addresses — 15 minutes. Wait time beyond these windows is billed at $60 per hour, charged in 30-minute increments. Your chauffeur will always contact you directly before any additional charge is applied.

Our fleet includes the Mercedes-Benz S-Class luxury sedan (up to 3 passengers), the Cadillac Escalade ESV full-size luxury SUV (up to 6 passengers), and the Mercedes-Benz Sprinter executive van (up to 14 passengers). All vehicles are late-model, meticulously maintained, and presented in pristine condition for every trip.

The Mercedes-Benz S-Class accommodates up to 3 passengers with luggage. The Cadillac Escalade ESV accommodates up to 6 passengers. The Mercedes-Benz Sprinter executive van accommodates up to 14 passengers. For groups larger than 14, we arrange multi-vehicle coordination. Please specify your passenger count and luggage needs at booking.

Yes. All Opulent Transport vehicles are strictly non-smoking. This policy applies to all forms of smoking including cigarettes, cigars, vaping, and cannabis. Clients who violate this policy will be charged a cleaning fee.

Our vehicles include complimentary chilled bottled water, phone charging capability, premium climate control, and quiet — no unwanted radio or conversation unless you prefer it. Additional amenities such as champagne, specific music preferences, and custom cabin setup can be arranged in advance for special occasions.

A black car service like Opulent Transport offers professional, vetted chauffeurs — not gig workers — in late-model luxury vehicles, with fixed pricing and no surge rates. Your chauffeur is uniformed, trained, background-checked, and dedicated to your ride. There are no app glitches, no driver cancellations at 4 a.m., and no uncertainty about the vehicle that shows up. For airport transfers, cruise ports, corporate events, and special occasions, the reliability and presentation gap between black car service and rideshare is significant.

For most airport clients, yes. Unlike taxis, Opulent Transport provides a fixed price known before the trip, a professional chauffeur who tracks your flight and waits for you, a luxury vehicle in guaranteed immaculate condition, and direct communication with the driver before pickup. There is no meter running, no dispatch uncertainty, and no shared-ride risk. For business travel, luxury events, or any trip where comfort and reliability matter, black car service is the superior choice.

Yes. We offer corporate accounts with consolidated billing, priority booking, and dedicated account management. Corporate clients receive consistent chauffeurs who know their travel patterns, consolidated monthly invoicing, and the same professional standard on every trip — whether it is a solo executive to ATL or a 10-vehicle fleet for a multi-city roadshow. Contact [email protected] to establish a corporate account.

Yes. Our executive protection service is available for high-profile individuals, corporate principals, and clients who require discreet, security-trained transportation. Our executive protection chauffeurs hold certifications in CPR/AED, First Aid, T.A.C.T. (Tactical Awareness and Counterterrorism Training), and H.A.C.K. (High-risk Assessment and Close Protection Knowledge). Routes are planned in advance and privacy is guaranteed.

Yes. We specialize in multi-stop, multi-day executive roadshows across our five markets — Fort Lauderdale, Miami, West Palm Beach, Atlanta, and New York City. Our team coordinates timing, vehicle logistics, and chauffeur assignments across markets so your executives move smoothly from meeting to meeting without transportation friction.

Yes — stadium and arena transfers are a core part of our service in every market. We provide rides to and from Amerant Bank Arena (Florida Panthers), Kaseya Center (Miami Heat), Hard Rock Stadium (Miami Dolphins, Formula 1), loanDepot Park (Miami Marlins), Mercedes-Benz Stadium (Atlanta Falcons, Atlanta United), Truist Park (Atlanta Braves), State Farm Arena (Atlanta Hawks), Madison Square Garden (Knicks, Rangers), Yankee Stadium, Citi Field (Mets), MetLife Stadium (Giants, Jets), Barclays Center (Nets), and UBS Arena (Islanders).

Yes. We provide casino transfers throughout our service areas. Popular casino destinations include Seminole Hard Rock Hotel & Casino in Hollywood, FL (the Guitar Hotel), Calder Casino in Miami Gardens, Magic City Casino in Miami, Resorts World Casino NYC at Aqueduct, and Empire City Casino in Yonkers. Evening and late-night pickups are available — we operate 24/7.

Yes. We provide black car and luxury SUV service to and from Hard Rock Stadium in Miami Gardens for Formula 1 Miami Grand Prix weekend. F1 events require advance planning — we recommend booking 2–4 weeks ahead for race weekend. We handle individual transfers, corporate hospitality shuttles, and multi-day as-directed service throughout race week.

Yes. We provide door-to-door chauffeur service to the Broadway Theater District in Midtown Manhattan, Lincoln Center, Carnegie Hall, Radio City Music Hall, and all major entertainment venues in NYC. Pre-theater dinner transfers, post-show pickups, and full evening hourly service are all available.

Yes. We provide luxury wedding transportation for the bride, groom, bridal party, and guests across all of our markets. Our fleet includes the elegant Mercedes-Benz S-Class for the couple, Cadillac Escalade ESVs for the bridal party, and Sprinter vans for guest shuttles. We coordinate multi-stop wedding day logistics — venue, hotel, reception, and beyond. Decorations and champagne can be arranged in advance.

Yes. Art Basel Miami Beach is one of our busiest event weeks of the year. We provide transfers between hotels, the Miami Beach Convention Center, satellite fairs (Untitled Art Fair, NADA, Scope), collector dinners, and private events throughout Miami Beach, Wynwood, Brickell, and Coconut Grove. Book well in advance — Art Basel week fills up fast.

We serve all of Broward County (Fort Lauderdale, Hollywood, Pompano Beach, Coral Springs, Deerfield Beach, Davie, Weston, Sunrise, Plantation), all of Miami-Dade County (Miami, Brickell, South Beach, Wynwood, Coral Gables, Coconut Grove, Aventura, Doral, Homestead), and all of Palm Beach County (West Palm Beach, Boca Raton, Delray Beach, Boynton Beach, Palm Beach, Jupiter, Wellington, Lake Worth).

Yes. We serve the greater Atlanta metropolitan area, including Buckhead, Midtown, Downtown Atlanta, Sandy Springs, Alpharetta, Marietta, Decatur, Peachtree City, and all areas within the I-285 perimeter and beyond. We service Hartsfield-Jackson ATL and Peachtree-DeKalb Airport (PDK). Corporate clients in the Buckhead and Midtown financial corridors regularly use our executive transportation services.

Yes. We serve all five boroughs of New York City — Manhattan, Brooklyn, Queens, The Bronx, and Staten Island — as well as the greater metro area including Newark (NJ), Hoboken (NJ), Teterboro (NJ), Westchester County (NY), Long Island, and Greenwich (CT). We service JFK, LaGuardia, Newark Liberty, and Teterboro airports, as well as Manhattan and Brooklyn Cruise Terminals.

We can accommodate point-to-point transfers outside our standard service areas — including inter-city trips such as Fort Lauderdale to Orlando, Miami to Tampa, or Atlanta to Savannah. Long-distance transfers are quoted individually. Contact us at (786) 848-6422 or [email protected] to discuss your specific route.

Yes. Every Opulent Transport chauffeur is fully licensed, background-checked, and covered by commercial transportation insurance. Our vehicles carry the insurance required for professional transportation providers in every state we operate in. Our executive protection team holds additional certifications in CPR/AED, First Aid, T.A.C.T., and H.A.C.K. training.

Yes. We operate 24 hours a day, 7 days a week, 365 days a year — including holidays, Super Bowl Sunday, New Year's Eve, and major event days. Early-morning airport departures, late-night cruise arrivals, and after-midnight event pickups are all part of our standard service. Call (786) 848-6422 any time.

Yes. Opulent Transport operates as Nationwide Logistic Pros dba Opulent Transport, a licensed, registered, and insured professional transportation company headquartered at 900 NW 6th St Suite 201, Fort Lauderdale, FL 33311. President Tony Millington leads the company with a commitment to white-glove service and professional integrity across all five markets.

Yes. Please note your pet when booking so we can prepare the appropriate vehicle. We ask that pets travel in a carrier or on a lead for the safety and comfort of all passengers.

Child seats are available on request. Please specify the child's age and weight at booking so we can have the correct seat installed.

You can specify a vehicle type (sedan, SUV, or Sprinter) and we will match you with the appropriate vehicle from our fleet. All our vehicles are black, consistent with the luxury black car service standard.

Please contact us directly at (786) 848-6422 to discuss your specific needs. We will work with you to identify the best vehicle and access arrangement for your trip.

Yes — both arrivals and departures. For arrivals, your chauffeur meets you at baggage claim or curbside (your preference). For departures, we arrive at your door and deliver you to the correct terminal and airline curb. For private aviation, we coordinate directly with FBO staff for tarmac-side service.

Yes. Beyond our five primary markets — Fort Lauderdale, Miami, West Palm Beach, Atlanta, and New York City — Opulent Transport can arrange ground transportation in most major cities across the United States, Mexico, Europe, and Canada through our network of qualified, licensed partner operators. We vet every partner to ensure they meet our standard of professionalism, vehicle quality, and reliability. Whether you need a black car in Los Angeles, London, Toronto, or Cancún, don't hesitate to contact our office directly at (786) 848-6422 or [email protected] for rates and availability.

We collect only the information needed to manage your reservation and process your payment — name, contact details, pickup/drop-off addresses, and flight or port information. Your data is never sold to third parties. We may share it with service partners (payment processors, dispatch systems) strictly to fulfill your booking, or as required by law. You may request access to or deletion of your personal data at any time by emailing [email protected] or calling (786) 848-6422. All data is protected with industry-standard technical safeguards.